The R-tech marketplace encompasses various products within our environment. These include the Supplier Portal, which allows clients to create and track shipments throughout their lifecycle until invoicing. The Shaq (Shared Quotation) serves as the platform’s core, connecting shippers and carriers, enabling the creation, selection, and assignment of transporters for auctions. Additionally, the Rubiwin Portal serves as a carrier portal, empowering them to manage their business and stay connected to the Shaq platform..
Role
As part of a collaborative team, I played a key role as the product manager for the R-tech marketplace. Together with a dedicated group of product owners, designers, developers, and other stakeholders, we successfully delivered multiple projects and achieved remarkable results. My responsibilities encompassed:
Collaborating closely with stakeholders to define clear product visions and roadmaps that aligned with business objectives.
Leading and empowering the product owners, ensuring their success in driving the development and delivery of each product.
Conducting thorough user research and engaging in user-centric design practices to deeply understand customer needs and pain points.
Working closely with UX/UI designers to translate user insights into intuitive and visually appealing interfaces.
Facilitating effective communication and collaboration among cross-functional teams, ensuring shared understanding and alignment on priorities.
Guiding the refinement of requirements and user stories, leveraging the expertise and perspectives of the team members.
Conducting user testing and gathering feedback, involving the entire team in the iterative improvement process.
Monitoring and analyzing key metrics to measure product performance, celebrating successes, and identifying areas for further optimization.
Regularly engaging with stakeholders, including the CEO and investors, to provide updates on progress, gather valuable insights, and align on strategic goals.
Results
The product management initiatives produced significant results:
Transitioned from individual team-centric work to an integrated approach with Train Releases, where cross-functional teams collaborated and aligned their efforts within Program Increments (PIs) scheduled quarterly. This enhanced visibility for teams, stakeholders, the CEO, and investors.
Streamlined the delivery process, enabling the release of better features, enhancements, and bug fixes, ensuring a smoother user experience.
Implemented Sprint Reviews as a feedback-gathering mechanism, allowing for more efficient and timely updates to the products.
Fostered commitment and alignment among all teams, rallying them around shared goals for each quarter, fostering a collaborative and high-performing environment.
These outcomes led to improved collaboration, enhanced product delivery, and a customer-centric approach, ensuring the continuous growth and success of the R-tech marketplace.